Sales Manager (Automobile / Automotive / Car / Vehicle)

Sales Manager (Automobile / Automotive / Car / Vehicle)

Mô tả công việc: 
Ngày cập nhật: 25/07/2019

Thông Tin Tuyển Dụng

Mô tả Công việc

1. Planning

  • Define sales and marketing targets for all the products with and for sales staff (volume and profitability)
  • Develop concepts to increase performance of sales team
  • Plan resources, including HR for budget plan

2. Sales and Marketing

  • Communicate and ensure correct implementation of guidelines for vehicle pricing policy
  • Monitor market price developments of competitors in the vehicles business
  • Carry out analyses of the competition/benchmarking
  • Carry out analyses and evaluate trends and market developments
  • Monitor the local automobile market new car sales.
  • Ensure development of the sales performance and market share
  • Carry out and evaluate sales promotion measures
  • Manage appropriate presentation of the products according to MB standards
  • Manage demonstration vehicles and display vehicles are in top condition
  • Manage correct presentation of car accessories
  • Assign customer groups and/or market areas to the respective Sales staff
  • Establish and develop contacts with VIP and major customers

3. Human Resources

  • Manage the optimal allocation of HR resources both in quantity and quality within the New cars sales team
  • Employ and develop sales staff
  • Manage sales team, demand and enable top performance
  • Motivate and develop sales team, supply guidance
  • Appraise sales staff and propose variable salary/bonus

4. Business Management and Controlling

  • Monitor sales staff and optimize sales turnover including accessories and services, market share, deal quality, i.e. retail discounting and cost of operation
  • Monitor and optimize performance of sales staff
  • Support sales team in exploitation of market potential

5. Operative Management

  • Manage consistent utilization of all customer contacts by sales staff
  • Ensure availability for sales staff and clarification of difficult customer cases (visibility in the showroom)
  • Manage effectiveness and efficiency of customer contact
  • Manage active presentation of products and services by sales staff
  • Manage the range of additional services (leasing, financing, service contracts, etc.) is available
  • Ensure optimal stock management
  • Indicate need for availability of model mix conforming to the market and its potential turnover rate
  • Indicate need for demonstration vehicles
  • Inform sales staff of the status of the ordering process on a regular base
  • Indicate need for vehicle presentation
  • Monitor vehicle orders and deliveries
  • Make decisions on questions regarding prices and conditions raised by sales staff
  • Involve in any necessary demands for payment
  • Negotiate and conclude fleet contracts
  • Ensure sales standards are met
  • Request information about returns lists from fleet business/leasing
  • Manage Mercedes-Benz accessories are correctly presented
  • Responsible for controlling and managing the cleaning of displayed vehicles.

6. Quality Management

  • Inform the Principal regarding product quality issues or concerns affecting customer satisfaction
  • Optimize the level of customer satisfaction in sales; identify issues and potential improvements
  • Manage effective complaints management and, if necessary, lead customer discussions to special cases

7. Information Management

  • Ensuring the sales literature, product brochures as well as process documentation and the required software is up to date, complete and available
  • Ensuring information from the headquarter is followed up, archived and made available
  • Monitoring reports in the media on the Mercedes-Benz brand and on competitors’ product
  • Actively passing on relevant information to employees
  • Guaranteeing specialist press material is available to sales staff

8. Sales Trainer

  • Responsible for training new sales staff on the brand, product, service, softskill, ...
  • Ensuring the training program which Mangement had been trained, it must be retrained for all sales staffs.
  • Ensuring all sales staffs must qualify with standard requirement.

9. Networking

  • Network with fellow managers for optimal work efficiency and effectiveness
  • Close collaboration with Sales Manager Pre-Owned Cars on daily sales operation

Yêu Cầu Công Việc

  • Bachelor's degree
  • Good English skills
  • Minimum two years of sales experience in the automotive industry
  • Knowledge of the local car market, basic commercial and legal knowledge, sales techniques, finance and insurance tools 
  • Product knowledge and presentation skills, competitor product and marketing-mix knowledge, local marketing tools

Thông tin khác

  • Độ tuổi: Không giới hạn tuổi
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

First Alliances

Qui mô công ty: 200
Established in 1998, First Alliances is the most well-known as the leading HR consultancy in Viet Nam. We are proud to be the pioneer and constantly...Chi tiết
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