[HANOI] RISK OFFICER
[HANOI] RISK OFFICER
Thông Tin Tuyển Dụng
- Máy tính xách tay
- Bảo hiểm theo quy định
- Du Lịch
- Phụ cấp
- Đồng phục
- Chăm sóc sức khỏe
- Tăng lương
- Công tác phí
- Chế độ nghỉ phép
- Chế độ tập thể dục
Mô tả Công việc
Get to know our Team:
A Risk Operations Officer plays an essential part in Digilife (VNPAY QR). The candidate will be responsible for performing the frauds investigation process with Digilife (VNPAY QR).
The day-to-day activities:
• Observing transactions to identify fraudulent activity.
• Developing/build-up policies and procedures
• Researching, updating the rule, the policy of International Card Organization, State Bank of Vietnam, the Local Bank and Other Authorities for handling chargeback and dispute.
• Synthesizing and making reports.
• Studying, analyzing the fraud-related cases
• Following, controlling the timeline of fraud cases to ensure timely and ensure Digilife’s right depending on the policy
• Assure that the team addresses all relevant issues within our standard policy
• Participating in task/projects as assigned by leaders/managers
• Counseling, professional training, answering questions related to fraud operations and procedures.
• To reduce fraud losses within the department by reporting significant fraud patterns.
Yêu Cầu Công Việc
- Degree: Bachelor or higher
- Knowledge of credit/debit/prepaid card scheme rules and banking processes preferred.
- Good understanding of principles/rules for the international card and QR Pay (Visa/MasterCard/Amex/JCB/DinnerClub/VNPAY QR, Momo, Moca, …) and Vietnam local card.
- Solid knowledge of international/local bankcard operations, e-payment operations, processor and gateways, card networking, authorization, and settlement.
- Preferably understanding of compliance and risk issues in card payment and e-payment.
- Recognized experience in electronic payments and financial services.
- Leadership experience or potential, experience managing a small team is an added advantage.
- Candidates with experiences in banks/financial institutions are preferable.
- Problem-solving, positive and constructive attitude is a must.
- Comfort in dealing with ambiguity and operating in fast-company.
Thông tin khác
- Bằng cấp: Đại học
- Độ tuổi: 25 - 35
- Hình thức: Nhân viên chính thức
- Thời gian thử việc: 60 days
- Thời gian làm việc: From Monday to Friday
- Phúc lợi:
- Premium medical insurance Package.
- 13th-month salary yearly
- Company and team-building trip every year
- Many fun and meaning activities such as sport and social clubs
- Opportunity to training both technical and soft skills to develop your career path
- Ngày nghỉ:
- 2 day- off per week: Sat & Sun
- 12 days annual leave yearly ( one day each month)
- Holiday ( strictly follow the Government )