Mô tả công việc: 
Ngày cập nhật: 28/10/2019

Thông Tin Tuyển Dụng

Phúc lợi

  • Máy tính xách tay
  • Bảo hiểm theo quy định
  • Du Lịch
  • Phụ cấp
  • Đồng phục
  • Thưởng
  • Chăm sóc sức khỏe
  • Tăng lương
  • Công tác phí
  • Chế độ nghỉ phép
  • Chế độ tập thể dục

Mô tả Công việc

Get to know our Team:

A Risk Operations Officer plays an essential part in Digilife (VNPAY QR). The candidate will be responsible for performing the frauds investigation process with Digilife (VNPAY QR).

The day-to-day activities:

1. Functional

• Observing transactions to identify fraudulent activity.

• Developing/build-up policies and procedures

• Researching, updating the rule, the policy of International Card Organization, State Bank of Vietnam, the Local Bank and Other Authorities for handling chargeback and dispute.

• Synthesizing and making reports.

• Studying, analyzing the fraud-related cases

2. People

• Following, controlling the timeline of fraud cases to ensure timely and ensure Digilife’s right depending on the policy

• Assure that the team addresses all relevant issues within our standard policy

• Participating in task/projects as assigned by leaders/managers

3. Customer

• Counseling, professional training, answering questions related to fraud operations and procedures.

4. Financial

• To reduce fraud losses within the department by reporting significant fraud patterns.

Yêu Cầu Công Việc

  • Degree: Bachelor or higher 
  • Knowledge of credit/debit/prepaid card scheme rules and banking processes preferred.
  • Good understanding of principles/rules for the international card and QR Pay (Visa/MasterCard/Amex/JCB/DinnerClub/VNPAY QR, Momo, Moca, …) and Vietnam local card.
  • Solid knowledge of international/local bankcard operations, e-payment operations, processor and gateways, card networking, authorization, and settlement.
  • Preferably understanding of compliance and risk issues in card payment and e-payment.


  • Recognized experience in electronic payments and financial services.
  • Leadership experience or potential, experience managing a small team is an added advantage.
  • Candidates with experiences in banks/financial institutions are preferable.
  • Problem-solving, positive and constructive attitude is a must.
  • Comfort in dealing with ambiguity and operating in fast-company.

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: 25 - 35
  • Hình thức: Nhân viên chính thức
  • Thời gian thử việc: 60 days
  • Thời gian làm việc: From Monday to Friday
  • Phúc lợi:

    - Premium medical insurance Package.
    - 13th-month salary yearly
    - Company and team-building trip every year
    - Many fun and meaning activities such as sport and social clubs
    - Opportunity to training both technical and soft skills to develop your career path

  • Ngày nghỉ:

    - 2 day- off per week: Sat & Sun
    - 12 days annual leave yearly ( one day each month)
    - Holiday ( strictly follow the Government )

Giới thiệu về công ty


Với sự phát triển ngày càng mạnh mẽ, CÔNG TY TNHH DỊCH VỤ SỐ DIGILIFE VIỆT NAM đã được thành lập từ VNPAY, là một trong những Công ty Fintech lớn nhất...Chi tiết
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